Resourcing solutions
ASSESSMENT CENTRES FOR SELECTION

What is an Assessment Centre?
This is a multiple assessment approach used in conjunction with a number of assessors in recruitment. It would be used for the final shortlist of senior manager and director candidates, after the screening and first interview stages, in order to make a rigorous selection process.

Benefits
The main aim of a more rigorous selection process is to increase the chance of making a sound decision on the right person for a critical role and reduce the expense of getting it wrong. Another advantage is that the involvement of other senior managers in the selection process assists the bringing on board of a new senior resource so s/he becomes effective as soon as possible. In addition the feedback discussion is developmental for the candidate and encourages their self-insight.

Timing
The length of time for the assessment centre being 1 day or 1/2 day will depend on the number of candidates and the number and type of assessment activities. A separate assessment centre would be held for each role since the qualities required of a person will differ across roles.

Assessment activities
The assessment activities and methods chosen depend on the roles for which candidates are being recruited and the qualities and behaviours you are looking for in the person who you believe will best perform the role. These qualities and behaviours are sometimes called competencies. In planning the assessment we are looking to define the activities which will elicit these qualities/behaviours/competencies so as to discern the difference between the average and the excellent performer. Our initial ideas are that these activities may include some or all of the following:

1. Psychometrics
  a. a personality indicator - eg. 16PF
  b. an ability test - eg. Watson-Glazer, or Graduate Managerial Assessment or MOST for clerical capacities
2. An interaction such as a simulated performance discussion - eg. the Production Director candidate with the ‘Production Manager’ to assess how a discussion about a crucial production issue is dealt with
3. A presentation:
to guage, for example, the candidate’s understanding of and ideas on how they would approach a ‘real life’ case
4. Running a Board meeting
- useful for a Board position candidate
5.

An in-tray paper based assignment
- for eg preparing a marketing budget based on the information provided

6. A group task
- so as to observe roles chosen and performed

Feedback discussion
Every participant being assessed has the right to a feedback session to cover some or all of the activities. It is imperative that a session is conducted when personality questionnaires are used for a substantial picture of the candidate to be formed, and this is a British Psychological Society and equal opportunities requirement. A psychometric qualified person or a trained assessor must do this.

Design of assessment activities
This requires our researching the role with the line manager to whom the person will be reporting. Together we will define the competencies required of the person and what these mean in behavioural terms.

Choosing and preparing assessors
In addition to one of us as an assessor it could be useful to have at least two others from the management of your company. If necessary we could run an assessors forum before the assessment centre to work through the planned activities and a common approach to objective assessment.

Linking in to the recruitment process
In order to facilitate our role in preparing and running the assessment centre we would require feedback on the initial assessment of the candidates from managers in your company.